1. Scope of this policy
This policy describes how Fintech MLM may process information when you use its public website, member portal, administrator tools, franchisee area, forms and support channels. The site operator should adapt this template to its actual practices and applicable law.
2. Information collected
Depending on the features used, information may include your name, email, mobile number, member or sponsor ID, profile details, package and activation status, sponsor and placement relationships, support messages, payout details, wallet records, commission entries, deposit and withdrawal requests, transaction references and basic technical/session data.
3. Network and compensation records
Where network tools are enabled, the platform stores sponsor relationships, team and genealogy records, package activations and qualifying activity to operate configured reports and compensation rules. Visibility of member details depends on the features and permissions configured by the operator.
4. How information is used
Information may be used to create and secure accounts, verify eligibility, maintain sponsor relationships, activate packages, process requests, calculate eligible commissions, maintain financial records, provide support, troubleshoot issues, prevent fraud and comply with legal obligations.
5. Payments and wallets
Payment status, provider references, deposit and withdrawal requests, wallet credits and debits may be retained for reconciliation, accounting, security and dispute handling. Payment details should be entered only through the designated secure provider workflow. The platform should not store payment-provider passwords or full card security codes.
6. Cookies and technical information
Essential cookies, sessions, CSRF tokens and basic server logs may be used to keep you signed in, protect forms, remember required settings and maintain security. Optional analytics or marketing technologies should be disclosed and enabled only where appropriate and lawful.
7. Sharing and service providers
Information may be shared with hosting, security, email, payment or support providers where needed to operate the service, or when disclosure is required by law. The operator should not expose private account or payment details to other members except where a feature intentionally displays limited network information.
8. Security
Reasonable technical and organizational safeguards should be used to protect account and transaction records. No internet service can promise absolute security. Use a strong unique password, keep authentication codes private and report suspected unauthorized access promptly.
9. Retention
Records may be retained for as long as reasonably necessary for service operation, accounting, fraud prevention, dispute resolution, security or legal compliance. Retention periods should be set by the operator according to its actual obligations.
10. Your choices and requests
Depending on applicable law, you may request access to or correction or deletion of personal information. Submit requests through the Contact page. Certain transaction, security or compliance records may need to be retained even after an account is closed.
11. Children and eligibility
The service is not intended for people who are not legally eligible to use it. The operator should specify and enforce the applicable minimum age and eligibility requirements.
12. Third-party services
Links to payment providers or other third-party services may be governed by those providers’ own privacy notices and terms. Review those notices before using the services.
13. Policy changes
This policy may change when the platform, processing practices or legal requirements change. The current published version and its update date should be reviewed periodically.
14. Contact
For privacy questions or data requests, contact the platform operator using the Contact page or the support details published on the website.